SHIPPING INFO
We aim to provide a seamless and efficient shopping experience, including reliable and affordable shipping options.
Standard Shipping:
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Shipping Fee: $4.99
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Delivery Time: 3-5 business days
Free Shipping on Orders Over $35
Track Your Order:
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Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. Use this number to track your order in real-time and stay updated on its delivery status.
Shipping Restrictions:
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We regret to inform you that we do not ship to P.O. boxes.
Return / Refund Policy
We want you to be completely satisfied with your purchase from LenChérie. If for any reason you are not, we offer a hassle-free return policy within 14 days of receiving your order.
Conditions for Returns:
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The item must be in its original condition, unused, and in its original packaging.
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Returns must be initiated within 14 days of the delivery date.
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Please include all original tags, accessories, and any accompanying materials.
How to Initiate a Return:
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Contact our customer support to request a Return
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Pack the item securely, ensuring it is in its original condition.
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Ship the item back to us using a trackable and insured shipping method.
Refund Process:
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Once we receive the returned item and confirm its eligibility, we will initiate the refund process.
Exclusions:
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Personalized or customized items may not be eligible for return unless there is a defect or error on our part.
Additional Information:
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Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments